We encourage you to contact your local office and ask to speak with the Branch Manager. Most of the time, the Branch Manager can address your concerns and resolve any issues there might be. However, if you do not feel comfortable doing this, or if you have done this and your situation has still not been resolved to your satisfaction, you can contact our Customer Service Department by emailing us at:
We will respond to your email as quickly as possible – usually by the end of the next business day at the latest. Your satisfaction is important to us, so please do not hesitate to let us know if there is an issue.